Thinking Citizen Blog — Best Things Ever Said About Finance and Business: Dale Carnegie
Thinking Citizen Blog — Tuesday is Economics, Finance, and Business Day
Today’s topic — Best Things Ever Said About Finance and Business: Dale Carnegie (1888–1955)
Success in business is all about paying attention to what the other person (eg. the actual or potential customer) cares about and finding better ways to meet their needs. My observation after decades in the business world has been the knack of all great leaders in any encounter with anyone inside or outside the organization to give the impression that the only person they care about in the world is you. By getting your trust, they will get the most out of you. Gaining trust is the key to learning. Learning is the key to long term success. No book I have ever read says it better than Dale Carnegie’s How to Win Friends and Influence People (1936 ). If you haven’t read it, well do yourself a favor. Experts — please chime in. Correct, elaborate, elucidate.
PUTTING YOURSELF IN THE OTHER PERSON’S SHOES
1. “You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.”
2. “Bait the hook to suit the fish.”
3. “Arouse in others an eager want.”
NB: “The essence of all art is to have pleasure in giving pleasure.”
BENJAMIN FRANKLIN, HENRY FORD, SUMMER FISHING IN MAINE
1. “Benjamin Franklin, tactless in his youth, became so diplomatic, so adroit at handling people that he was made American Ambassador to France. The secret of his success? “I will speak ill of no man,” he said, “…and speak all the good I know of everybody.” Any fool can criticize, condemn, or complain — and most fools do. But it takes character and self-control to be understanding and forgiving.”
2. “Here is one of the best bits of advice ever given about the fine art of human relationships. “If there is anyone secret of success,” says Henry Ford “it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.”
3. “I often went fishing up in Maine during the summer. Personally I am very fond of strawberries and cream, but I have found that for some strange reason, fish prefer worms. So when I went fishing, I didn’t think about what I wanted. I thought about what they wanted. I didn’t bait the hook with strawberries and cream. Rather, I dangled a worm or grasshopper in front of the fish and said: “Wouldn’t you like to have that?” Why not use the same common sense when fishing for people?”
NB: “Looking at the other person’s point of view and arousing in him an eager want for something is not to be construed as manipulating that person so that he will do something that is only for your benefit and his detriment. Each party should gain from the negotiation.”
ORIGINALITY, HAPPINESS, MONOTONY, FLAMING ENTHUSIASM
1. “The ideas I stand for are not mine. I borrowed them from Socrates. I swiped them from Chesterfield. I stole them from Jesus. And I put them in a book. If you don’t like their rules, whose would you use?”
2. “Remember happiness doesn’t depend upon who you are or what you have; it depends solely on what you think.”
3. “Monotony is poverty whether in speech or life.”
NB: “Flaming enthusiasm, backed up by horse sense and persistence, is the quality that most frequently makes for success.”
YOUR TURN — Please share:
a.) the coolest thing you learned this week related to business, economics, finance.
b.) the coolest thing you learned in your life related to business, economics, finance.
c.) anything at all related to business, economics, finance.
d.) anything at all