Thinking Citizen Blog — Bill Gates — Unhappy Customers, Steve Jobs, Fairness
Thinking Citizen Blog — Tuesday is Economics, Finance, and Business Day
Today’s Topic: Bill Gates — Unhappy Customers, Steve Jobs, Fairness
Bill Gates has been a demon to many and a hero to others for quite a while now. And as facts have changed, opinions have changed — sometimes. Sometimes not. But no one can question the magnitude of his impact. As well as the Microsoft thing and the charity thing, the guy has written a lot. Are you a fan? an enemy? why? Today a few quotes. Experts — please chime in. Correct, elaborate, elucidate.
UNHAPPY CUSTOMERS, TIME HORIZONS, STEVE JOBS
1. “Your most unhappy customers are your greatest source of learning.”
2. “Most people overestimate what they can do in one year and underestimate what they can do in ten years.”
3. “Well, Steve [Jobs]… I think it’s more like we both had this rich neighbor named Xerox and I broke into his house to steal the TV set and found out that you had already stolen it.”
FAIRNESS, SEDUCTION, LAZY PEOPLE
1. “Life is not fair; get used to it.”
2. “Success is a lousy teacher. It seduces smart people into thinking they can’t lose.”
3. “I choose a lazy person to do a hard job. Because a lazy person will find an easy way to do it.”
TENURE, THINGS TO DO, TOOLS
1. “If you think your teacher is tough, wait until you get a boss. He doesn’t have tenure.”
2. “Until we’re educating every kid in a fantastic way, until every inner city is cleaned up, there is no shortage of things to do.”
3. “If you give people tools, and they use their natural abilities and their curiosity, they will develop things in ways that will surprise you very much beyond what you might have expected.”
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